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BLUE LOCK Project: World Champion Support Help Center home page BLUE LOCK Project: World Champion Support
  1. BLUE LOCK Project: World Champion Support
  2. Connectivity & Performance Issues
  3. App crashes / runs slowly (heavy)

App crashes / runs slowly (heavy)

  • Settings aren't saved / They get reset.
  • No Scouts other than the "Beginner Support Scout" are displayed.
  • My notification arrived late.
  • Text is garbled / Text overflows its text box.
  • My device gets hot while playing / Battery drains quickly.
  • The app crashed while I was playing.
  • About display and behavior issues.
  • The information in a Notification or announcement is incorrect / I want to confirm the details.
  • The app is running slowly / choppy.
  • Player, avatar, or background images look wrong / are glitched.
  • Tapping (clicking) doesn't respond.
  • The Player Enhancement / Level Enhancement screen is slow.
  • It won't progress past the loading screen / Loading is slow.
  • The screen goes completely black / Part of the screen isn't displayed.
  • Screen transitions aren't working correctly.
  • The app crashed during a Scout and only my Blue Gems decreased.
  • The app force-closes (crashes) / It freezes and I can't proceed.
BLUE LOCK Project: World Champion Support
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